Faq

Shipping Information

How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery times may vary based on your location and shipping method selected at checkout.

Do you offer international shipping?

Yes, we ship worldwide. Shipping charges and delivery times are calculated during checkout.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment status

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery for unused items in original packaging.

How do I request a return?

You can contact our support team with your order number to initiate a return request.

Do you offer exchanges?

Yes, exchanges are available depending on product availability.

Payments

Which payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, UPI, and major digital wallets.

Is my payment information secure?

Yes, all payments are processed through secure encrypted gateways.

Products

Are your products authentic?

Yes, all products available on our store are 100% genuine and quality checked.

Will sold-out products be restocked?

Some popular items may be restocked. You can subscribe for back-in-stock notifications on the product page.

How do I choose the correct size?

Please refer to the size guide available on each product page before placing your order.

Account & Support

Do I need an account to place an order?

No, guest checkout is available. However, creating an account allows easier order tracking and faster checkout.

How can I contact customer support?

You can reach us through email, live chat, or the contact form available on our website.

What are your customer support hours?

Our support team is available Monday to Saturday, 10 AM to 7 PM.